In The Age of The Smart Machine
Author of the celebrated classic In the Age of the Smart Machine: The Future of Work and Power (1988). This book won instant critical acclaim in both the academic and trade press—including the front page review in the New York Times Book Review—and is widely considered the pathbreaking study of information technology in the workplace. Of particular interest, this book introduced the concept of Informating, the process that translates activities, events and objects into information. By doing so, these activities become visible to the organization at all levels. As a result, Informating has an empowering influence, even as it paves the way for increased surveillance and control.
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... In the Age of the Smart Machine is the source of many concepts that have become widely integrated into the understanding of information technologies ... work information as a challenge to authority the need for upgraded intellective skills in the informated workplace and the fact that individuals and groups ... of the concept of knowledge work, In the Age of the Smart Machine is one of three late twentieth century books, including Peter Drucker’s In the Age of ...
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