Crew resource management or cockpit resource management (CRM) is a procedure and training system in systems where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit. The training originated from a NASA workshop in 1979, which found that the primary cause of most aviation accidents was human error. CRM has since been adopted in different industries and organizations including fire services (to improve situational awareness on the fireground) and the maritime industry, where CRM is referred to as BRM (Bridge Resource Management) or MRM (Maritime Resource Management).
Read more about Crew Resource Management: Overview, United Airlines Flight 232, Adoption in Related Fields, Firefighting Application
Famous quotes containing the words crew, resource and/or management:
“The crew was complete: it included a Boots—
A maker of Bonnets and Hoods—
A Barrister, brought to arrange their disputes—
And a Broker, to value their goods.”
—Lewis Carroll [Charles Lutwidge Dodgson] (1832–1898)
“In a world which furnishes so many employments which are useful, and so many which are amusing, it is our own fault if we ever know what ennui [boredom] is, or if we are ever driven to the miserable resource of gaming, which corrupts our dispositions, and teaches us a habit of hostility against all mankind.”
—Thomas Jefferson (1743–1826)
“People have described me as a “management bishop” but I say to my critics, “Jesus was a management expert too.””
—George Carey (b. 1935)