Copenhagen Metro - Service

Service

The system operates continually with a varying headway throughout the day. During rush hour (07:00–10:00 and 15:00–18:00), there is a two-minute headway on the common section and a four-minute headway on the single-service sections. During Thursday through Saturday night (0:00–05:00), the headway is fifteen minutes, and other nights it is twenty minutes on all sections of the metro. At all other times, there is a three-minute headway on the common section and a six-minute on the split sections. Travel time from Nørreport to Vestamager on M1 is 14 minutes, to the airport on M2 is 15 minutes, and to Vanløse on M1 and M2 is 9 minutes. In 2009, the metro transported 50 million passengers, or 137,000 per day.

The metro operates with a proof-of-payment system, so riders must have a valid ticket before entering the station platforms. The system is divided into zones, and the fare structure is integrated with other public transport in Copenhagen, including the buses managed by Movia, local DSB trains and the S-train. The system lies within four different zones. Ticket machines are available at all stations, where special tickets for dogs and bicycles can also be purchased. A two-zone ticket costs DKK 23, a three-zone ticket DKK 34.50 and a four-zone ticket DKK 46. Discounts are available for multi-ride tickets and children. Tickets must be stamped to be validated. Monthly passes cost DKK 320,- for two zones and DKK 585,- for four zones. Holders of the Copenhagen Card museum pass ride free of charge, as do up to two children under twelve years of age accompanied by an adult. Between 2010 and 2012, the metro will adapt the national electronic fare card system Rejsekort.

The system is integrated with other public transport in Copenhagen. There is transfer to the S-train at Vanløse, Flintholm and Nørreport, to DSB's local trains at Nørreport, Ørestad and Lufthavnen, and to Copenhagen Airport at Lufthavnen. There are transfers to Movia bus services at all but four stations.

The system is owned by Metroselskabet, who is also responsible for building the City Circle Line. The company is owned by Copenhagen Municipality (50.0%), the Ministry of Transport (41.7%) and Frederiksberg Municipality (8.3%). The company is organized with as few employees as possible. Construction and operation is subcontracted through public tenders, while consultants are used for planning. The contract to operate the system was made with Ansaldo STS, who has subcontracted it to Metro Service, a joint venture between them and Azienda Trasporti Milanesi (ATM), the public transport company of the city of Milan, Italy. The company has about 200 employees, the majority of whom work as stewards.

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