Crisis Response Initiatives
USA.gov is a critical destination for information during national disasters. After the September 11, 2001, attack on the United States, USA.gov became a major tool for the U.S. government to provide the most accurate, timely, and comprehensive information, resources, and government services available during that crisis.
Several years later, in the wake of Hurricane Katrina in August 2005, USA.gov participated in efforts led by the Department of Homeland Security and worked with over 20 federal agencies to develop guidance to communicate response information related to the storm and it's aftermath. Agencies were encouraged to coordinate web information to avoid duplication and inconsistencies so the public could quickly and easily find critical information.
Categories identified during Katrina matched information people would be looking for in "any" disaster, whether natural or man-made. The federal web community can now re-use a good deal of the content developed in response to the hurricane crisis, to enable them to be even better prepared when the next disaster occurs.
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