A helpline is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS.

  • Hotline, is also sometimes used to refer to Helpline.

Services include

  • User Assistance (for example computer software support)
  • telephone counseling, medical hotlines, insolvency hotlines, crisis hotlines and many other types of hotlines.

Other articles related to "helpline":

Transgender Rights In Tamil Nadu - Helpline
... A telephone helpline called "Manasu" ("Heart" in English) (0091-44-25990505) was set up by Tamil Nadu AIDS Initiative-Voluntary Health Services (TAI-VHS) for members of the ...
Delhi Police - Helplines
... Delhi Police has Helpline numbers through which people can seek help without going to the police station in person ... The various Helpline numbers of Delhi Police are as follows Police Control Room- 100 Student or Senior Citizens Security Cell- 1291(toll-free) Matters related to vigilance ...
Premiership Of Gordon Brown - Leadership - Allegations of Bullying
2010 Christine Pratt, founder of the National Bullying Helpline claimed that the helpline had taken calls from Downing Street staff, although she later stated that the calls did not refer to Brown ... it had received over 160 complaints concerning the helpline's handling of the situation, and as a result of the fallout it was voluntarily suspended, although it resumed service two days later ...
Applications in The MHealth Field - Helpline
... Helpline typically consists of a specific phone number that any individual is able to call to gain access to a range of medical services ...