In addition to being a top-10 payment processor, First National Merchant Solutions is also the 4th largest bank processor in the United States and is the 6th largest in-house processor of credit cards. In 1967, First National Bank of Omaha automated many of its manual credit card processes and was the first credit card processing center in the nation to offer descriptive billing statements. In 1988, First National Bank of Omaha became the first processor to develop authorization slips for restaurants with a blank area for including tip. A couple of years later, FNBO's acquiring division was renamed to First of Omaha Merchant Processing. First of Omaha Merchant Processing received the 1994 Member Service Quality Performance Award for Best Copy Performance by an acquirer with Visa sales over $1.5 billion. In 2002, First of Omaha Merchant Processing changed its name to First National Merchant Solutions. A year later, FNMS celebrated its 50th year of processing payments. First National Merchant Solutions became one of the first processors to offer merchants ACH and credit card transactions in the same batch file in 2004. The following year, First National Merchant Solutions introduced First Resolution OnlineTM, the first chargeback management tool in the market to allow merchants to resolve chargebacks online.
FNBO also underwrites for two large ISO's, International Merchant Services, located in Westmont, Illinois, and Merchant Services, Inc. of Farmingdale, New Jersey. On April 1, 2010, TSYS announced that they would be acquiring 51% of the merchant division, and the remaining 49% would remain under the ownership of FNBO. The new name of the company is First National Merchant Solutions, LLC (FNMS). Joint Venture with TSYS
It was announced on January 4, 2011 that TSYS would acquire the remaining 49% of the company, thus changing their name to TSYS Merchant Solutions.
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