Customer Service - Customer Support

Customer Support

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.

Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.

Read more about this topic:  Customer Service

Other articles related to "customer support, support, customers":

Customer Support - Automation - Types
... Proactive Support Automation refers to support automation solutions that minimize downtime and enable 24x7 availability ... Preemptive Support Automation refers to a support solution that utilizes information that is either generated or culled from an application or service, e.g ... of service/application availability for the underlying application Self support automation is the term organizations give to their support structures that ...
CompuServe - History - World Wide Web
... called "sysops".) Among these were many in which hardware and software companies offered customer support ... The system also allowed interactive navigation of the system to support services like the chat system ... For some areas of the service which did not support HMI, the older text-based interface could be used ...
Defense Travel System - Customer Support
... The TAC provides 24/7 travel assistance to the Defense travel community before, during, and after official travel ... A team of analysts are trained to answer questions on a wide range of travel-related topics including DTS, DoD travel card, travel policy, commercial travel services and programs, and allowances and entitlements ...
Ink Tank - Comics - Angst Technology - Major Characters
... innocent of the bunch, Marc started off as customer support ... Lance is basically a superman-style superhero taking a day job as customer support ... He is actually customer support who is dumber than the customers who call him ...
Fotki - Features - Customer Support
... The Fotki Customer Service can be contacted through an online form or by email. ...

Famous quotes containing the words support and/or customer:

    [They] hired a large house as a receptacle for gentlewomen, who either had no fortunes, or so little that it would not support them. For these they made the most comfortable institution [and] provided [them] with all conveniences for rural amusements, a library, musical instruments, and implements for various works.
    Sarah Fielding (1710–1768)

    A good customer should not change his shop, nor a good shop change its customers.
    Chinese proverb.