Business process management (BPM) has been referred to as a "holistic management" approach to aligning an organization's business processes with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. BPM attempts to improve processes continuously. It can therefore be described as a "process optimization process." It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.
An empirical study by Kohlbacher (2009) indicates that BPM helps organizations to gain higher customer satisfaction, product quality, delivery speed and time-to-market speed. An empirical study by Vera & Kuntz (2007) conducted in the German hospital sector indicates that BPM has a positive impact on organizational efficiency.
Other articles related to "business process management, business, management, business process":
... Still others limit the definition to "modeling" (see Business modeling) ... action based on pre-defined rules so that security measures and or exception management processes can be initiated ... The BPMS should facilitate business process change throughout the life cycle stated above ...
... products enable organizations to create, deploy, modify, and manage business processes ... and content from multiple applications and support adaptive case management ...
Famous quotes containing the words management, business and/or process:
“This we take it is the grand characteristic of our age. By our skill in Mechanism, it has come to pass, that in the management of external things we excel all other ages; while in whatever respects the pure moral nature, in true dignity of soul and character, we are perhaps inferior to most civilised ages.”
—Thomas Carlyle (17951881)
“I want to preach a new doctrine. A complete separation of business and government.”
—Franklin D. Roosevelt (18821945)
“Experiences in order to be educative must lead out into an expanding world of subject matter, a subject matter of facts or information and of ideas. This condition is satisfied only as the educator views teaching and learning as a continuous process of reconstruction of experience.”
—John Dewey (18591952)