Gingerbread (charity) - Services


Helpline Gingerbread runs a Freephone helpline (0808 802 0925) offering advice and information for single parents. The helpline is staffed by advisers who are trained to give guidance on practical matters to do with money, benefits, employment issues and family law.

Membership Single parents can become members of Gingerbread for free, most signing up via the Gingerbread website. Members can use the protected online forums, receive a monthly e-newsletter and get access to discounts and special offers.

Local groups Some Gingerbread members run local groups offering peer support for other single parents and their families. The groups are displayed on the Gingerbread groups map.

Online advice and information Gingerbread offers comprehensive advice and information for single parents on its website, as well as a number of interactive advice tools and an online community for members. The advice covers areas including child maintenance, tax credits and steps to take when a relationship ends. Factsheets are available on a variety of topics relevant to single parent families. In October 2011 a mobile version of the website was launched, to allow single parents to access the information easily using their smart phones.

Training Gingerbread offers training, employability and confidence-building programmes for single parents. It runs schemes in partnership with Marks & Spencer (Marks and Start) and Barclaycard (Horizons) to help single parents return to the workplace.

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