The latest performance figures for First Hull Trains to be released by the ORR as of the second quarter of the financial year 2010/11 are 83.6% PPM and 85.9% MAA. These figures are both up on those of last quarter and the last twelve months respectively.
In July 2011 First Hull Trains was recognised as one of the highest-rated rail operators in the UK, with 95% of passengers rating the service good. However, in the same month the company was plagued with yet more Class 180 problems, forcing it to run a much-reduced timetable and make a public apology.
Read more about this topic: First Hull Trains
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Famous quotes containing the word performance:
“O world, world! thus is the poor agent despised. O traitors and bawds, how earnestly are you set a-work, and how ill requited! Why should our endeavour be so loved, and the performance so loathed?”
—William Shakespeare (15641616)
“So long as the source of our identity is externalvested in how others judge our performance at work, or how others judge our childrens performance, or how much money we makewe will find ourselves hopelessly flawed, forever short of the ideal.”
—Melinda M. Marshall (20th century)
“No performance is worth loss of geniality. Tis a cruel price we pay for certain fancy goods called fine arts and philosophy.”
—Ralph Waldo Emerson (18031882)