SITA - Products and Services - Products


The community systems provided by SITA for the air transport industry, include:

  • WorldTracer – baggage tracking
  • BagMessage – global exchange of IATA-standard baggage messages
  • Type B – IATA standard messaging
  • iBorders – border management solutions
  • Cargo Community System – global electronic data interchange

To help simplify communications and processes across the air transport community, SITA works with industry and standards committees to define common standards for:

  • Messaging (ADS-B, Type X communications, Aero-ID and CUSS)
  • Traceability (AutoID)
  • Transportation security (Border Management data hub)
  • Passenger Management (CUPPS)

Some notable recent innovations include an application that allows passengers to use their mobile phone for the journey, from booking to boarding the aircraft, to help make paperless air travel a reality. Furthermore, SITA made the world's smallest full-function check-in kiosk and the first passenger bag-drop solution, which allows a single bag-drop counter to be used to service passengers from multiple airlines.

CUPPS (Common Use Passenger Processing System) technology, A replacement for the CUTE (Common Use Terminal Equipment) check-in and boarding standard that is used today. SITA has been working with IATA and others for the last four years to introduce this capability, which will save the air transport industry millions of dollars. SITA became the first service provider to achieve CUPPS compliance certification and to successfully complete its CUPPS pilot program.

The first service for the industry to develop a monitoring, reporting, and verification (MRV) software tool specially designed to accurately measure carbon emissions and fuel burn from aircraft in tonne-kilometres in line with the new EU regulatory requirements.

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