Some articles on systems:
... The two main types of virtual queuing systems are First In, First Out (FIFO) and Scheduled ... FIFO systems allow customers to maintain their place in the queue and receive a callback in the same amount of time as if they waited on hold ... Scheduled systems offer the same convenience of a callback without waiting on hold, but differ from FIFO systems in that customers do not maintain their place in ...
Famous quotes containing the word systems:
“The only people who treasure systems are those whom the whole truth evades, who want to catch it by the tail. A system is just like truths tail, but the truth is like a lizard. It will leave the tail in your hand and escape; it knows that it will soon grow another tail.”
—Ivan Sergeevich Turgenev (18181883)