The National Rail Conditions of Carriage are a contractual document setting out the consumer's rights and responsibilities when travelling on the National Rail railway network in Great Britain.
The information was last updated in May 2013.
When a train ticket is purchased, a contract is established. The NRCoC are the principal terms of that contract between traveller and train operating company (TOC), which have been established by the Rail Settlement Plan, which is part of the Association of Train Operating Companies. The document is available for public viewing at, and also as a free PDF download.
Additional terms do apply to travellers, primarily from two sources:
- For certain ticket types (such as those purchased at discount in advance),the TOCs concerned apply additional terms and conditions on top of the NRCoC. However, Condition 19 makes it the passenger's responsibility to ensure that their ticket is valid, and so any such additional terms must be available for examination when buying a ticket.
- The NRCoC cover the entitlement and restrictions of travellers, however they are not the only document to do so. Under the Transport Act 2000 (section 219), the Railway Bylaws also apply, though more generally.
Famous quotes containing the words carriage, conditions, rail and/or national:
“That the townspeople might better see him, the President was persuaded to leave his carriage by the inducement that the ladies wished to get a look at him. By Gad, he repied, Id like to see your ladies, and alighted.”
—For the State of New Hampshire, U.S. public relief program (1935-1943)
“We have got onto slippery ice where there is no friction and so in a certain sense the conditions are ideal, but also, just because of that, we are unable to walk. We want to walk so we need friction. Back to the rough ground!”
—Ludwig Wittgenstein (18891951)
“If goodness were only a theory, it were a pity it should be lost to the world. There are a number of things, the idea of which is a clear gain to the mind. Let people, for instance, rail at friendship, genius, freedom, as long as they willthe very names of these despised qualities are better than anything else that could be substituted for them, and embalm even the most envenomed satire against them.”
—William Hazlitt (17781830)
“Mr. Christian, it is about time for many people to begin to come to the White House to discuss different phases of the coal strike. When anybody comes, if his special problem concerns the state, refer him to the governor of Pennsylvania. If his problem has a national phase, refer him to the United States Coal Commission. In no event bring him to me.”
—Calvin Coolidge (18721933)