Cochin International Airport - Passenger Services

Passenger Services

Shopping

In pursuit of earning more non-aeronautical revenue, CIAL has set up shopping facilities. The Cochin duty-free shop in the international terminal is the first full-scale duty free shop in India, and one of the largest managed by Alpha Kreol, a joint venture between Alpha UK and Kreol Middle East. The arrivals hall has a large duty-free shopping area of 13,000 sq ft (1,200 m2) spread over two floors. The departure block duty-free area is under construction, though a last-minute shopping counter of 2,000 sq ft (190 m2) allows passengers to buy selected products. A book shop and ethnic Indian Khādī products promoted by KVIC Kerala, selling traditional Kerala souvenirs and Khadi clothes.

An expanded 10,000 sq ft (930 m2) departure terminal duty-free area is under construction, with a 2,000 sq ft (190 m2) food-court and a wellness spa, expected to open by mid of 2012.

Food and beverages

The International Departures Terminal has a fine dining terrace garden lounge along with a bar facility, known as Firefly, located on third floor. A 5 counter food court called Kochi STReat has been opened in Central Block near International Departures City side. A concourse food zone in departure security hold will be opened soon. A second multi-cuisine fine dining restaurant will be opened on the second floor as part of the premium lounge facility. There are also several small cafes and sandwich counters operating in both the domestic and international terminals.

The Domestic departures terminal have a fine dining restaurant and lounge bar in the pre-check in area, operated by CGH. In addition a large cafe and a mini food court service is available in the waiting lounge of the domestic terminal.

An Airport restaurant near the car park and food kiosks near the main block caters to greeters and visitors.

Lounges

The International terminal has 3 Lounges in Departures section. A VIP Lounge exclusively for VIPS and CIPs operated by Oberoi Hotels, is located near Emigration Area in Ground floor. CGH operates two lounges in the international terminal. The Earth Lounge is one of the biggest in India, with 6000 sqft of facility with dedicated bar, restaurant, private seating facility with panoramic view access to airside and shower-facility. The Executive Lounge also operated by CGH offers light refreshments and private seating to certain airlines and paid guests of any class. In addition, First class and Business class passengers can use Firefly Terrace garden as free lounge access.

Oberoi also operate an arrival lounge after Immigration in arrivals side.

Hospitality

Six airport hotels exist within 200 m from the terminal complex of the airport, including a luxury resort, apart from several hotel apartments. CIAL is planning to award contracts for a hotel resort and international convention center facility near the airport golf club, for which tenders have been issued.

Read more about this topic:  Cochin International Airport

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